This is the diary and newspost of the Air Navigation Institute in Switzerland. It contains news about the Institute's activities but also information on other Instrument Flight Procedure Design and Aviation related topics. And it's Beat Zimmermann's platform to distract from daily business once in a while.
Wednesday, March 05, 2008
Why does everything have to be a "solution"?
I see advertisements for software solutions, my bank is praising their banking solutions, insurances are trying to sell their insurance solution. Interesting, but I am not their target market then. I don't need a software solution, as I haven't got a software problem. I might want a piece of software, though. But not as a solution, not because I have a problem. Only because I like the kit. Same for the insurance. I don't have an insurance problem, I just want to be insured, that's all. Get lost with your solutions, we don't want them. We need them as little as we need an "insurance partner" or a "software partner". We just want to buy a product, that's all. So don't call yourself our partners, because you're not, and don't call your products "solutions", because we don't have a problem. Or do we have to invent a problem for all your solutions?
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